How Do I Find My Facebook Account Without My Email or Phone?

Losing your old email and number is common. Here's what still works.

Last checked: 29 October 2026 against the sources listed at the end of this guide.

Keep a dated note of every screen you see, including the exact wording shown, before you press continue on any form.

#How do I find the account?

1. Open facebook.com/login/identify.
2. Search your name, username or old email.
3. Or ask a friend to copy your profile link.
4. Choose your profile from the results.

The Find your account page searches by email, mobile number, name or username. If you no longer have the old email or number, a name search often returns many profiles, so look for your profile photo and the city or workplace shown under each result. The most reliable way is to get the exact profile link. Ask a friend or family member to open your profile, tap the three dots and choose Copy link. That link includes your username or account ID, which points to the right account.

Once you pick the account, Facebook shows the recovery options it has for it. You will often see masked versions of old email addresses and numbers. Even if you cannot use them, they help you work out which old mailbox or SIM you might still be able to get back.

#Which recovery options might work?

Facebook's Recover your Facebook account if you can't access your account email address or mobile number page covers this exact case. It explains that Facebook may offer other ways to confirm it is you, depending on the account and the device. These can include logging in from a device you have used before, an identity check, or a video selfie where Facebook offers one.

If Facebook asks for an ID, its page Types of IDs that Facebook accepts lists the documents it takes. The name on the ID needs to match the name on the profile. If your profile uses a nickname or a different spelling, the check may fail, which is worth knowing before you upload anything.

#Can I get the old email or number back first?

Often this is the easiest route. Email providers such as Gmail, Outlook and Yahoo have their own recovery processes, and mobile carriers can sometimes reissue a SIM for a number still in your name. Once you control the old email or number again, the normal Facebook reset will work.

#What if nothing works?

Facebook may not be able to confirm the account is yours. Get advice before trying many times, because repeated attempts can trigger temporary blocks.

Related guides: Facebook Post Removed for Community Standards: How Do I Request a Review?, Facebook Password Reset Not Working: Why Does the Code Never Arrive or the Link Expire?.

Spread your attempts out. Try once from your usual phone on your home Wi-Fi, then wait a day before trying a different option. If Facebook stops showing recovery options or says you have tried too many times, waiting is the only safe move. Keep a note of what you tried and when.

#What common mistakes should I avoid?

• Trying recovery dozens of times in a day.
• Calling fake Facebook support numbers.
• Creating a new account too soon.
• Ignoring your old email's own recovery.

Avoid paying anyone who claims to know a secret Facebook form or staff contact that skips the normal checks. Facebook's recovery tools are the same for everyone, and people asking for your codes or ID copies are usually trying to steal the account or your identity.

#How do I keep the account safe while I sort this out?

• Never share a login code, password or backup code with anyone, including people who say they work for Meta, the police or a recovery service.
• Make sure the email address and phone number on the account are ones you still control, and remove any you do not recognise.
• Turn on two-factor authentication where the platform offers it, ideally with an authenticator app, and keep your backup codes somewhere offline.
• Log in only from the official app or by typing the address yourself, not from links in messages, comments or ads.
• Keep screenshots of every notice, email and step you take, with dates, in case you need them for a review or a report.
• Make one careful attempt at each official step rather than many rushed ones, because repeated failed attempts can trigger extra checks.

#When It Is Safer to Get Expert Help

Ask for help before you appeal if the account matters to your income, your business or your memories, if you have already had one appeal rejected, or if you cannot tell whether the problem is a bug, a restriction or a hack. That is where most avoidable losses happen.

AwareXone is independent and not affiliated with Meta, Instagram, Facebook, WhatsApp or Threads. Recovery work is best-effort and the platform makes the final decision.

• The account has no email or number you can still reach and the ID check has failed.
• The name on the profile does not match your ID.
• You think someone else changed the contact details.
• The account manages Pages, groups or ad accounts that matter to you.