AwareXone Blog
Plain-English guides for hacked, locked, banned and disabled social media accounts, from the team that has solved 1,300+ cases.
Instagram Hacked and Ads Running on My Card: What to Do
Instagram hacked and boosted posts you never made are charging your card in Malaysia? Stop the ads, check Ad payments, remove the card and tell your bank.
Instagram Hacked and Posting Crypto Scams? What to Do
Your Instagram, or a friend's, is posting crypto or trading mentor scams? How to get it back, warn followers in Malaysia and help anyone who already paid.Instagram Support Email: Does One Exist?
Is there an Instagram support email for a hacked or locked account? No inbox for recovery exists. Where support really is, and how to spot fake addresses.Instagram Disabled for Impersonation, but It's Your Account
Instagram says you were pretending to be someone else, but the account is really yours? How to request a review, what proof helps and which scams to avoid.Instagram Username Stolen After a Hack: How to Get It Back
Hacker changed your Instagram username or moved it to another account? How to find the renamed account, recover it and ask for the old handle back.Instagram Video Selfie Verification Failed? What Next
Instagram video selfie rejected or stuck in Malaysia? Why Instagram asks for it, why it fails, how to record a new one and the selfie scams to avoid.Is an Account Recovery Service Legit? How to Check
How to tell if an account recovery service in Malaysia is legit or a scam: a checklist to run before you pay or share anything, and the red flags to walk from.Lost Admin Access to a LinkedIn Company Page? What to Do
Lost admin access to your company's LinkedIn Page in Malaysia? How admin roles work, how to request access, what support can do, and what to avoid.Lost Money to a Recovery Scammer? What to Do Now
Paid a fake hacker or recovery agent in Malaysia and lost money? Stop paying, call your bank or NSRC 997, make a police report and lock down your accounts.How to Make an MCMC Complaint About Harmful Content
How to report harmful online content to MCMC in Malaysia: report to the platform first, then file at aduan.mcmc.gov.my with URLs and dated screenshots.NSRC 997 Scam Hotline: What Happens When You Call
In Malaysia, NSRC 997 is an emergency line for money just lost to online fraud. What happens on the call, what to have ready and the police report after.Online Harassment Law in Malaysia: What ONSA Changes
Online harassment in Malaysia now meets two laws: the Online Safety Act 2025 for platforms and Penal Code sections 507B to 507G for harassers and doxxing.Police Report for a Hacked Account: What to Bring
Making a police report for a hacked account in Malaysia? What to bring to the station, how to write the chronology, and what happens after you lodge it.Police Report for Online Harassment in Malaysia
Harassed, threatened or doxxed online in Malaysia? When a police report fits, what to bring to the station, and why to report to the platform and MCMC too.Protect Business Social Media Accounts: A Checklist
A checklist for Malaysian businesses: own your Meta portfolio and LinkedIn Page, keep two trusted admins, require 2FA, audit access and offboard staff.Someone Made a Deepfake Video of Me: How to Remove It
A deepfake of your face or voice online? In Malaysia, save evidence, use each platform's privacy or impersonation report, then go to MCMC or the police.Anonymous Gossip Account Posting About You in Malaysia
An anonymous gossip or confession page posting about you in Malaysia? What platforms will remove, how to report it, MCMC and police routes, and what stays up.How to Close or Memorialise a Late Relative's Accounts
A gentle guide for Malaysian families: how to memorialise or remove a late relative's Instagram, Google and TikTok accounts, and which documents to prepare.Someone Posted My Address Online: Doxxing Help in Malaysia
Someone posted your home address online in Malaysia? Put safety first, save the evidence, report it as doxxing, ask Google to remove it and tell the police.Facebook Group Harassing Me: How to Report and Remove It
A Facebook group targeting you in Malaysia? How to report the group and each post to Facebook, why admin reports go nowhere, and when to go to MCMC or police.Facebook Post Defaming You in Malaysia: What to Do
Facebook post spreading lies about you in Malaysia? Save the evidence, report it as harassment or through Meta's defamation form, and see a lawyer for a claim.Fake Facebook Page Using My Name: How to Report It
Someone made a Facebook Page pretending to be you in Malaysia? What to screenshot, how to report the Page or use Meta's impostor form, and what Meta decides.Fake Instagram Account Copying Your Business? Report It
Fake Instagram account using your Malaysian business name? How to report it as a business impostor, when a trademark report fits, and how to warn customers.Fake Telegram Account Pretending to Be Me: What to Do
A fake Telegram account using your name or photo in Malaysia? Save evidence, warn contacts, report it in the app, to @NoToScam and to abuse@telegram.org.