AwareXone Blog
Plain-English guides for hacked, locked, banned and disabled social media accounts, from the team that has solved 1,300+ cases.
Business Portfolio Restricted From Advertising: What to Do
Business portfolio restricted from advertising in Malaysia? What the notice means, the three usual causes, how an admin asks for review and scams to avoid.
Clicked a Phishing Link? What to Do in the First Hour
Clicked a phishing link in Malaysia? What to do depends on what you typed or installed: a password, login code, APK or bank details, and when to call 997.Password Found in a Data Breach? Check and Fix It
Got a "password found in a data breach" alert in Malaysia? How to check your email and passwords safely, what to change first, and fake alerts to ignore.Discord Account Disabled? Hacked or Suspended, What to Do
Discord says your account has been disabled? How to tell a suspicious activity lock from a rule suspension, where to appeal, and what to do if you were hacked.Facebook Account Locked for Unusual Activity: What to Do
Facebook locked your account for unusual activity? How the Get started unlock works, the 24-hour wait, Messenger locks, loops and scams in Malaysia.Facebook Account Permanently Disabled: What Now?
Facebook account permanently disabled in Malaysia? What the notice means, when a review is still possible, what you can save and the mistakes to avoid.Facebook Ad Account Disabled? How to Fix It in Malaysia
Meta ad account disabled in Malaysia? Tell a policy, payment or security disable apart, request a review in Business Support Home and know the limits.Fake Facebook Profile Using My Name: How to Report It
Someone made a fake Facebook profile with your name and photos? How to report it in the app or without an account, the ID Meta asks for, and Malaysian steps.Facebook Group Hacked and Admin Removed: What to Do
Removed as admin of your own Facebook group? Why it happens, how to secure your profile, who can restore your role, and the scams aimed at group admins.Facebook Hacked and Email Changed? What to Do First
Hacker changed your Facebook email or phone? Use Meta's reversal link in your old inbox, then facebook.com/hacked on a familiar device. Malaysia steps too.Facebook Login Code Not Received? What to Check
Facebook login or two-factor code not arriving in Malaysia? What to check first, when to stop requesting codes, and the other official ways to log in.Facebook Marketplace Access Restricted: What to Do
Can't buy or sell on Facebook Marketplace in Malaysia? What rejected, at risk, limited and suspended mean, how to request a review and what not to do.Memorialise or Remove a Facebook Account After a Death
How a Malaysian family can memorialise or remove a late loved one's Facebook account: the two requests, legacy contacts and the JPN documents Meta accepts.Facebook Monetisation Restricted? How to Check and Appeal
Facebook monetisation restricted in Malaysia? How to tell a Page-level restriction from one demonetised video, where to check status and how to appeal.Facebook Page Hacked and Admin Removed: How to Recover
Removed as admin from your own Facebook Page in Malaysia? Secure your profile, use Meta's hacked Page form, and see who now holds full control.Facebook Page Unpublished? What It Means and How to Appeal
Facebook Page unpublished or at risk in Malaysia? What the notice means, how to read Page Status, how to appeal, and how to rule out hacks or impersonation.Facebook Suspended for an Instagram Account You Don't Recognize
Facebook suspended you because of an Instagram account you never made? What the notice means in Malaysia, how to recover and appeal, and what to avoid.Facebook "You're Temporarily Blocked": What It Means
Facebook blocked a feature for going too fast? What the block means in Malaysia, how long it lasts, when it points to a hack, and what to do now.Facebook Video Selfie Verification Not Working?
Facebook video selfie check failing, stuck or not uploading in Malaysia? Why it happens, how to retake it properly, how long review takes, what to avoid.Facebook "We Suspended Your Account": How to Appeal
Facebook says "We suspended your account" in Malaysia? What the notice means, how the in-app appeal works, the 180-day window and what happens after it.Fake Copyright Violation Message: How to Spot It
A "copyright infringement" email or DM says your Instagram, Facebook Page or YouTube channel will be disabled? How to check it in the app and report it.Gmail Hacked and Password Changed? How to Recover It
Gmail hacked and the password changed? Start at Google's recovery page, then clear the forwarding, filters and delegates attackers leave behind. Malaysia tips.Lost Phone and Google 2-Step Verification: How to Get In
Lost the phone you use for Google 2-Step Verification? Use Try another way, backup codes or a new SIM, then sign the old phone out. Malaysia steps included.Your Google Account Is Disabled? How to Appeal
Google account disabled in Malaysia? What the notice means, how Start Appeal works, the two-appeal limit, saving your data and the scams to avoid.