AwareXone Blog
Plain-English guides for hacked, locked, banned and disabled social media accounts, from the team that has solved 1,300+ cases.
Lazada Seller Account Suspended? What to Do in Malaysia
Lazada seller account suspended or store deactivated in Malaysia? What 48 non-compliance points mean, how to read the notice and appeal through Seller Center.
LinkedIn Account Restricted? How to Appeal or Verify
LinkedIn account restricted in Malaysia? What each restriction means, how the Persona ID check works, how to appeal once, and the fake support scams to avoid.
LinkedIn Hacked and Email Changed: How to Get Back In
LinkedIn hacked and the email changed? Use Forgot password, then "Can't access this email?" to add a new email and verify your ID. Steps for Malaysia.
Macau Scam and Investment Scams in Malaysia: What to Do
A call from fake police, LHDN or a bank, or an investment group that will not pay out? How Malaysian scam scripts work and what to do in the first hour.
Meta Business Verification Rejected? How to Fix It
Meta rejected your business verification? Why it happens, how to match your details to official documents, fix your website and appeal.
Meta Verified Support for a Hacked Account: What It Can Do
Hacked Facebook or Instagram in Malaysia? What Meta Verified support can and cannot do, how its cases work, the official routes and fake support numbers.
Microsoft Account Hacked? How to Recover Outlook or Hotmail
Microsoft, Outlook or Hotmail account hacked? Scan for malware, reset the password, then use the recovery form at account.live.com/acsr. Malaysia steps too.
Old Phone Number Recycled? Protect Your Accounts
In Malaysia a terminated number can be recycled to a stranger. How to move Google, Meta and WhatsApp off it, and what to do with codes that aren't yours.
Microsoft Account Locked? How to Unlock Outlook and Hotmail
Outlook or Hotmail account locked? What Microsoft's lock means, how to clear it at account.microsoft.com, and when to use the reinstatement form instead.
Permanently Disabled WhatsApp Account: What You Can Still Try
WhatsApp ban final with no Request review? What that notice means, last checks, saving chats, and MCMC complaints in Malaysia.
Pinterest Account Suspended? How to Appeal a Deactivation
Pinterest account suspended or deactivated? What the notice means, how it differs from a login block, how to appeal through Contact us, and scams to avoid.
Reddit Account Suspended or Shadowbanned? What to Do
Reddit account suspended, or posts vanishing with no notice? How to tell a ban from a spam flag, where to appeal within six months, and the scams to avoid.
How to Report a Hacked Account in Malaysia
Hacked account in Malaysia? Which report goes where: the platform first, your bank and NSRC 997 if money moved, a police report at a station, and Cyber999.
Restricted From Advertising on Meta? What to Do in Malaysia
Meta says your account is restricted from advertising? For Malaysian advertisers: what the notice means, how to request a review, and what not to do.
Someone Is Threatening to Share My Photos: What to Do
Being blackmailed with intimate photos or a video call in Malaysia? Do not pay, keep the evidence, report the account, use StopNCII and make a police report.
Shopee Seller Account Frozen? Appeal Steps in Malaysia
Shopee seller account frozen in Malaysia? Tell a penalty-point freeze from a banned account, appeal by chat within 30 days and bring the right documents.
SIM Swap in Malaysia: No Service, Then Accounts Hacked
Phone suddenly on No service and your OTPs stopped? In Malaysia, call your telco from another phone, then your bank or NSRC 997, then lock down each account.
Snapchat Account Locked? How to Get Back In or Appeal
Snapchat locked your account? How to tell a temporary, permanent or compromised lock apart, when to wait, how the one in-app appeal works, and scams to avoid.
Someone Logged Into My Account: What to Do Now
Someone logged into your account from another location? Log them out, secure your email first, check recovery details and turn on 2FA before you lose access.
Steam Account Hacked? How to Recover It and Save Items
Steam account hacked or the email changed? Scan your PC, secure your email, recover through help.steampowered.com and cancel held trades before items leave.
"Your Account Is Frozen" on Telegram: How to Appeal
Telegram says your account is frozen? What read-only mode means, how to appeal through @SpamBot before the date shown, and the unfreeze scams in Malaysia.
Telegram Account Hacked? How to Get It Back in Malaysia
Telegram hacked in Malaysia? How to end the attacker's sessions in Devices, handle a 2-Step Verification password they set, and what to do if logged out.
"This Phone Number Is Banned" on Telegram: What Now
Telegram number banned in Malaysia? What the ban, "Too many attempts", limited and frozen notices mean, how to appeal officially, and which scams to avoid.
Threads Profile Suspended? How to Appeal the Decision
Threads profile suspended in Malaysia? Suspended versus disabled, which Meta appeal route fits, the ID or selfie check, and the unban scams to avoid.