AwareXone Blog

Plain-English guides for hacked, locked, banned and disabled social media accounts, from the team that has solved 1,300+ cases.

Lazada Seller Account Suspended? What to Do in Malaysia

Lazada seller account suspended or store deactivated in Malaysia? What 48 non-compliance points mean, how to read the notice and appeal through Seller Center.Md Shariar Shanaz Shuvon

LinkedIn Account Restricted? How to Appeal or Verify

LinkedIn account restricted in Malaysia? What each restriction means, how the Persona ID check works, how to appeal once, and the fake support scams to avoid.Md Shariar Shanaz Shuvon

LinkedIn Hacked and Email Changed: How to Get Back In

LinkedIn hacked and the email changed? Use Forgot password, then "Can't access this email?" to add a new email and verify your ID. Steps for Malaysia.Md Shariar Shanaz Shuvon

Macau Scam and Investment Scams in Malaysia: What to Do

A call from fake police, LHDN or a bank, or an investment group that will not pay out? How Malaysian scam scripts work and what to do in the first hour.Md Shariar Shanaz Shuvon

Meta Business Verification Rejected? How to Fix It

Meta rejected your business verification? Why it happens, how to match your details to official documents, fix your website and appeal.Md Shariar Shanaz Shuvon

Meta Verified Support for a Hacked Account: What It Can Do

Hacked Facebook or Instagram in Malaysia? What Meta Verified support can and cannot do, how its cases work, the official routes and fake support numbers.Md Shariar Shanaz Shuvon

Microsoft Account Hacked? How to Recover Outlook or Hotmail

Microsoft, Outlook or Hotmail account hacked? Scan for malware, reset the password, then use the recovery form at account.live.com/acsr. Malaysia steps too.Md Shariar Shanaz Shuvon

Old Phone Number Recycled? Protect Your Accounts

In Malaysia a terminated number can be recycled to a stranger. How to move Google, Meta and WhatsApp off it, and what to do with codes that aren't yours.Md Shariar Shanaz Shuvon

Microsoft Account Locked? How to Unlock Outlook and Hotmail

Outlook or Hotmail account locked? What Microsoft's lock means, how to clear it at account.microsoft.com, and when to use the reinstatement form instead.Md Shariar Shanaz Shuvon

Permanently Disabled WhatsApp Account: What You Can Still Try

WhatsApp ban final with no Request review? What that notice means, last checks, saving chats, and MCMC complaints in Malaysia.Md Shariar Shanaz Shuvon

Pinterest Account Suspended? How to Appeal a Deactivation

Pinterest account suspended or deactivated? What the notice means, how it differs from a login block, how to appeal through Contact us, and scams to avoid.Md Shariar Shanaz Shuvon

Reddit Account Suspended or Shadowbanned? What to Do

Reddit account suspended, or posts vanishing with no notice? How to tell a ban from a spam flag, where to appeal within six months, and the scams to avoid.Md Shariar Shanaz Shuvon

How to Report a Hacked Account in Malaysia

Hacked account in Malaysia? Which report goes where: the platform first, your bank and NSRC 997 if money moved, a police report at a station, and Cyber999.Md Shariar Shanaz Shuvon

Restricted From Advertising on Meta? What to Do in Malaysia

Meta says your account is restricted from advertising? For Malaysian advertisers: what the notice means, how to request a review, and what not to do.Md Shariar Shanaz Shuvon

Someone Is Threatening to Share My Photos: What to Do

Being blackmailed with intimate photos or a video call in Malaysia? Do not pay, keep the evidence, report the account, use StopNCII and make a police report.Md Shariar Shanaz Shuvon

Shopee Seller Account Frozen? Appeal Steps in Malaysia

Shopee seller account frozen in Malaysia? Tell a penalty-point freeze from a banned account, appeal by chat within 30 days and bring the right documents.Md Shariar Shanaz Shuvon

SIM Swap in Malaysia: No Service, Then Accounts Hacked

Phone suddenly on No service and your OTPs stopped? In Malaysia, call your telco from another phone, then your bank or NSRC 997, then lock down each account.Md Shariar Shanaz Shuvon

Snapchat Account Locked? How to Get Back In or Appeal

Snapchat locked your account? How to tell a temporary, permanent or compromised lock apart, when to wait, how the one in-app appeal works, and scams to avoid.Md Shariar Shanaz Shuvon

Someone Logged Into My Account: What to Do Now

Someone logged into your account from another location? Log them out, secure your email first, check recovery details and turn on 2FA before you lose access.Md Shariar Shanaz Shuvon

Steam Account Hacked? How to Recover It and Save Items

Steam account hacked or the email changed? Scan your PC, secure your email, recover through help.steampowered.com and cancel held trades before items leave.Md Shariar Shanaz Shuvon

"Your Account Is Frozen" on Telegram: How to Appeal

Telegram says your account is frozen? What read-only mode means, how to appeal through @SpamBot before the date shown, and the unfreeze scams in Malaysia.Md Shariar Shanaz Shuvon

Telegram Account Hacked? How to Get It Back in Malaysia

Telegram hacked in Malaysia? How to end the attacker's sessions in Devices, handle a 2-Step Verification password they set, and what to do if logged out.Md Shariar Shanaz Shuvon

"This Phone Number Is Banned" on Telegram: What Now

Telegram number banned in Malaysia? What the ban, "Too many attempts", limited and frozen notices mean, how to appeal officially, and which scams to avoid.Md Shariar Shanaz Shuvon

Threads Profile Suspended? How to Appeal the Decision

Threads profile suspended in Malaysia? Suspended versus disabled, which Meta appeal route fits, the ID or selfie check, and the unban scams to avoid.Md Shariar Shanaz Shuvon