Police Report After Telegram Scam or Impersonation Malaysia

A Telegram "admin" copied your boss's photo and asked you to transfer money to release a parcel. Or a channel is using your name to sell fake investments, and customers want proof you reported it. Your bank asks for a police report number, and you are unsure what belongs in it.

Impersonation on Telegram means someone pretends to be you or a trusted figure to steal money or data. A police report does not remove the channel, but in Malaysia it is usually the document banks and insurers need. This guide sets the order of steps, what evidence to keep, and how platform reports fit in.

Last checked: 9 November 2026.

#Quick Answer

If money moved, call 997 through the NSRC page and your bank fraud line first. Lodge a report online at PDRM e-Reporting or at a station with screenshots, t.me links, transfer slips and a short timeline in English or BM. Report the Telegram account or channel in the app and email abuse@telegram.org with the same links. Optionally log the incident with Cyber999. The police record supports financial disputes; only Telegram removes channels.

#What Is the Difference Between a Police Report and a Telegram Report?

A Malaysian police report creates a formal record under the Royal Malaysia Police for criminal or fraud matters. Banks, insurers and courts may ask for the reference number. Reporting inside Telegram sends the case to Telegram's moderation team under its Terms of Service, which forbid using the service to scam users. The two processes run in parallel and neither replaces the other.

#What Should You Do in the First 24 Hours?

1. Stop sending money or codes. Legitimate employers, banks and government offices do not ask for Telegram login codes.
2. Screenshot chats with visible usernames, dates and any phone numbers. Export chat history if Telegram still lets you.
3. Copy each t.me link as plain text, not only a screenshot.
4. If you transferred funds, call 997 and your bank with the account number, amount and time.
5. File the police report with those items attached or described clearly.
6. Report the impersonation in Telegram: open the profile or channel, tap Report, then email abuse@telegram.org for public channels.

#What Evidence Belongs in a Malaysian Police Report?

Officers need facts, not technical jargon. A clear timeline in bullet points is easier to follow than a long essay.

• Your full name, IC or passport number, phone and email as the reporting person.
• Date and time you first saw the scam or impersonation, in Malaysia time.
• The exact t.me username or channel link, and any phone number the scammer used.
• Screenshots showing the impersonation: copied photo, fake admin badge, investment pitch.
• Bank transfer references, e-wallet transaction IDs, or crypto wallet addresses if money moved.
• Names of victims or witnesses if you know them, and whether anyone else lost money.
• Whether you already reported to Telegram, 997 or Cyber999, with any reference numbers.

The Semak Mule portal lets you check whether a bank account was flagged in mule-account investigations. It can support your report if the scammer's account appears there.

#Impersonation With No Money Lost

A fake channel using your face or brand still matters even if nobody paid yet. Telegram's FAQ asks for precise public links in any email takedown request and says it processes legitimate requests to take down illegal public content after legal checks. A police report describing impersonation gives you a dated record if customers blame you later. MCMC's complaint page lists cheating by personation under matters for the police.

See our guides on reporting a fake Telegram account and removing a scam channel using your brand for platform steps in detail.

#Mistakes That Slow Investigations

• Deleting chats before you screenshot or export them.
• Paying a second transfer hoping to "unlock" the first one.
• Sharing your Telegram login code with anyone, including someone who says they are police.
• Organising mass false reports against unrelated accounts.
• Expecting the police report alone to delete a Telegram channel overnight.

#How Do You File Online Through PDRM e-Reporting?

PDRM e-Reporting lets you open a case without queuing at a counter when the online form fits your incident. Work on a laptop so you can upload screenshots and copy t.me links accurately. Describe what happened in plain chronological order: who contacted you, on which app, what they asked for, and whether money moved. Attach or paste bank references if you have them. Save the report number the system returns and give that number to your bank when they ask for police documentation.

If the online category list does not match a Telegram impersonation case, attend the nearest station with the same evidence folder. Officers may route complex cross-border fraud differently, but the evidence bundle stays the same.

#Telegram Reports That Support the Police File

Keep copies of every Telegram report confirmation. Email abuse@telegram.org with the same t.me links you gave PDRM so both records align on dates and usernames.

• Screenshot the Report menu choice you selected.
• Save the auto-reply email if Telegram sends one.
• Note whether the channel later shows a scam label.
• Record when the channel disappears or stays up.
• Do not delete your side of the chat until the bank closes its investigation.

#Follow-Up With Banks After the Report

Banks often ask for the police report number within a short window after a fraudulent transfer. Send them the same timeline you filed with PDRM, highlighting the first moment you discovered the scam and whether you shared any codes. If the report is still processing, give the bank your reference receipt from e-Reporting and update them when the final number arrives.

#When a Case Review Makes Sense

Most people can lodge police and Telegram reports without help. SocialSafe by AwareXone, our removal line, reviews complex impersonation when copies keep returning on Telegram and other platforms, when copyright or trademark paperwork is needed, or when deadlines for a brand are tight. We use official platform and legal channels only, never file false claims and never ask for passwords or OTPs. The platform and police make their own decisions. See impersonation removal and our Trust Center.