Reviewed by Md Shariar Shanaz Shuvon, Founder & CEO of AwareXone.
5 minute read
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Short answer
If your TikTok is hacked in the UK, secure your email first, then use TikTok's in-app recovery: "Forgot password" on the login screen, or the report option for a hacked account. Once you're back in, change your password, turn on two-step verification and remove unknown devices.
Summary
Secure your email, then use TikTok's official recovery and reporting.
TikTok's safety centre explains account-safety and recovery steps.
Report Fraud says social media hacking losses rose to £6.3m in 2025/26.
Card fraud: tell your bank. The FCA says unauthorised payments should normally be refunded by the end of the next business day.
If your TikTok is hacked in the UK, secure your email first, then use TikTok's in-app recovery: "Forgot password" on the login screen, or the report option for a hacked account. Once you're back in, change your password, turn on two-step verification and remove unknown devices. If money was taken or your account was used to scam people, tell your bank and report to Report Fraud (0300 123 2040), or to Police Scotland on 101 if you're in Scotland.
Secure your email account. The NCSC recommends this as the first step in recovering a hacked account (NCSC).
Try "Forgot password" in TikTok using your phone number or email.
Report the hack in the app. TikTok's account-safety guidance explains how to report a compromised account and what TikTok may ask you to confirm (TikTok Support).
Warn your followers through other channels so they don't respond to scam messages.
"UK TikTok takeover enquiries often start with phishing emails that look like copyright or verification notices, or with reused passwords. After access returns, remove unknown devices, turn on 2FA, and delete the attacker's posts." - Md Shariar Shanaz Shuvon, Founder, AwareXone
#When should I report to the police or Report Fraud?
Report Fraud handles fraud and cybercrime reports for England, Wales and Northern Ireland. It reported that losses from social media hacking reached £6.3m in 2025/26, up from £1.2m (Report Fraud). Report if:
money was taken from you;
your account was used to scam your followers;
you're being blackmailed or threatened.
In Scotland, call Police Scotland on 101. If you're being blackmailed with intimate images, the NCSC's guidance covers sextortion (NCSC).
If your card was used without permission, contact your bank. The FCA explains that banks should normally refund unauthorised payments by the end of the next business day, subject to exceptions (FCA).
#What if TikTok has banned the account after the hack?
A banned user can still log in to appeal and download their data (TikTok Support). Explain in your appeal that the account was compromised.
If your TikTok supports a business or creator income, structured help with official routes may save time. AwareXone works only through official channels, never asks for passwords or one-time codes, and doesn't promise outcomes. We are available 24 hours, every day, and reply within 5 hours. UK clients are quoted and billed in USD, with the fee confirmed after case review. See how a case review works on the AwareXone TikTok account recovery page, or check pricing and the Trust Center.
Keep screenshots of changed profile details, posts or messages the hacker sent, TikTok security emails and the time you lost access. If money moved, keep bank records. Report Fraud and your bank will both ask for a timeline, so write one down while it's fresh.
If your TikTok earns money, warn your audience on another platform you control, and tell any brand partners or agencies so they ignore messages from the account until it's secure. Check whether the hacker changed payout or Creator Rewards details once you're back in. If you run a TikTok Shop, check Seller Center for changed bank details and contact TikTok Shop support through Seller Center.
Report Fraud's guidance on social media hacking describes criminals taking over accounts and then using them to scam friends and followers (Report Fraud). Common routes include phishing links (often disguised as copyright or brand-deal emails), reused passwords from other breaches, and requests to share a verification code. The NCSC recommends strong, unique passwords and two-step verification (NCSC).
Change your password to one you don't use anywhere else.
Turn on two-step verification (Settings → Security).
Remove unknown devices under Manage devices.
Confirm the linked email and phone are yours.
Delete posts, comments or DMs the hacker sent, and check your bio link hasn't been changed to a scam site.
Review third-party apps connected to TikTok and remove any you don't recognise.
Last checked: 14 October 2026. Platform policies change; always confirm steps on the provider's own help pages before you act.
AwareXone works only through official platform channels, never asks for passwords or one-time codes, and states that platforms make the final decision. See the Trust Center and pricing for how a case review works.
Is there a TikTok UK phone number for hacked accounts?
TikTok doesn't advertise a public phone line for account recovery. Use the in-app reporting and recovery tools.
Should I report a hacked TikTok to the police?
Report it if money was lost, your followers were scammed or you're being threatened. Use Report Fraud, or Police Scotland on 101 in Scotland.
Can I recover TikTok if the hacker changed my email and phone?
Use TikTok's in-app report for a compromised account and provide the details it asks for.
Will my bank refund money taken through a hacked account?
For unauthorised card payments, the FCA says refunds should normally arrive by the end of the next business day, with exceptions. Contact your bank quickly.
How do I stop it happening again?
Use a unique password, two-step verification and regular device checks, and never share codes.
Can TikTok restore videos the hacker deleted?
TikTok doesn't promise to restore deleted content. Keep your own copies of important videos.
Is hacking a TikTok account a crime in the UK?
Yes. Unauthorised access to computer material is an offence under the Computer Misuse Act 1990.